Welcome to
The Abyss Support
Please check our knowledge base for answers to common queries the most frequently asked questions. If you don’t find what you’re looking for, feel free to contact us by email at support@theabyss.com and our Customer Support Specialists will help you take care of any issue you might have
How To Redeem A Code
If you want to redeem a code, please follow this instruction: 1. Log in to the platform: https://www.theabyss.com/ 2. Open the sidebar 3. In the
How to withdraw ABYSS tokens
To be able to withdraw or top up tokens with your The Abyss account, you have to enable Two-Factor authentication(2FA) on your account. 1. Make
How to change my email
At the moment there is no functionality to change the email by users, but our specialists can do this. You have to send a request
I lost access to 2FA
If you lost access to authenticator for some reason (device broke, application deleted, data lost etc.) our specialists can reset it. You have to send
How to Top up your balance with ABYSS Tokens
IMPORTANT: top up your account with ABYSS tokens only. We strongly recommend you make sure that ABYSS tokens are available in your wallet. Information about
What is DAICO
DAICO is an innovative fundraising model (suggested by the founder of Ethereum, Vitalik Buterin) that merges some of the benefits of Decentralized Autonomous Organizations (DAOs),